Independent Genesis Service Enquiries · Burnaby

Genesis Repair & Service in Burnaby

Bring your Genesis’s model, year, engine and service history, along with the concern you want resolved. We explain the assessment and proposed work before you authorize repairs.

Near Brentwood · Dawson Street

Genesis Care With a Clear Next Step

Review your maintenance records and any manufacturer coverage before booking paid work. We confirm the available service for your specific Genesis and discuss routine maintenance or new symptoms. Manufacturer recalls, warranty claims and prepaid service arrangements should be checked with an authorized Genesis dealer.

At Bill & Walter’s Garage, we review the concern, explain the findings and provide an estimate before repairs begin. Contact us with your vehicle details to confirm the requested work is available.

G70G80G90GV70GV80

Model examples for service enquiries. Confirm your model year, powertrain, equipment and job scope before booking. Hybrid, electric, diesel, heavy-duty and specialist work require specific confirmation.

Bill and Walter’s Garage storefront and service bays on Dawson Street in Burnaby
Visit us at 4406 Dawson Street, near Brentwood in Burnaby.
Discuss Your Service Needs

Maintenance & Repair Enquiries for Your Genesis

Tell us which service or symptom you want addressed. We confirm the scope for your vehicle before arranging the visit.

01

Oil & Filter Service

Oil and filter changes, fluid checks and a review of maintenance due for your engine and service history. Learn more

02

Diagnostics & Warning Lights

Assessment of warning messages, rough running and starting concerns. We explain diagnostic findings before recommending repairs. Learn more

03

Brake Inspection & Repair

Inspection for noise, vibration or changes in braking feel, with recommendations based on component condition. Learn more

04

Suspension & Steering

Checks for knocks, looseness, ride concerns and steering changes before a repair or alignment recommendation. Learn more

05

Tires & Wheel Alignment

Tire condition, rotation and alignment checks for uneven wear or steering concerns. Learn more

06

Battery & A/C Service

Battery and charging-system checks, plus assessment of weak or warm cabin cooling. Confirm the required work when booking. Learn more

Your Vehicle and How You Use It

Plan Independent Genesis Service With Coverage in Mind

Sedan ride and braking checks

For a G70, G80 or G90, describe braking vibration, steering changes or an unfamiliar noise. Mention recent tire changes and the conditions under which the symptom appears.

SUV and equipment details

For a GV70 or GV80, include the powertrain and any specialist equipment relevant to the concern. Hybrid, electric and other specialist services require confirmation.

Before Your Visit

Help Us Plan the Right Appointment

Bring records and vehicle details

Have the model, year, engine, mileage and service history ready. Tell us about modifications, recent repairs and any maintenance or warning messages.

Describe when it happens

Explain whether a symptom appears cold or warm, while braking, turning, accelerating or carrying a load. We use those details to confirm the assessment required.

Review the findings and estimate

We discuss recommended work and cost before repairs begin. Ask about applicable parts and labour coverage and exclusions. Service warranty information.

Independent Repair Shop

Manufacturer Coverage & Specialist Work

Bill & Walter’s Garage is an independent shop, not an authorized Genesis dealer. Check recalls, manufacturer warranty claims and prepaid maintenance coverage with an authorized dealer before approving paid work.

Call first about specialist repairs, high-voltage systems, traction batteries, performance tuning, major powertrain work or vehicle configurations that may need particular equipment.

Buying a used Genesis? Ask about a pre-purchase inspection and confirm the scope before booking.

Frequently Asked Questions

Genesis Service FAQ

Will independent service handle my Genesis warranty claim?

Manufacturer warranty claims, recalls and prepaid coverage should be confirmed with an authorized Genesis dealer. Ask about applicable coverage before authorizing paid work at an independent shop.

Which Genesis models can I enquire about?

Model examples include G70, G80, G90, GV70, GV80. Availability depends on year, engine, equipment, vehicle fit and requested work. Contact us before booking, especially for hybrid, electric, diesel or other specialist work.

How much will Genesis repair or maintenance cost?

The cost depends on the vehicle, the assessment needed, parts and job scope. Ask about inspection or diagnostic charges when booking. We explain the proposed repairs and estimate before you authorize work.

How do I request an appointment?

Call 604-298-3031 or use the appointment request form. Share your model, year, engine, mileage and concern. Our team will contact you to confirm availability; an online request is not a confirmed booking.

Local Service · Clear Advice

Let’s Discuss Your Genesis Service

Share your vehicle details and requested work. We’ll confirm availability and the next step.

4406 Dawson Street, Burnaby, BC V5C 4B9Mon–Fri 7:00 AM–5:30 PM · Sat 7:30 AM–4:00 PM

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Open Mon–Fri 7 AM – 5:30 PM ✦ Sat 7:30 AM – 4 PM