Independent Ford service for the car, SUV or light truck you rely on. Tell us about your commute, work use or weekend driving, and get a clear repair plan in Burnaby.
An Escape used for commuting and an F-150 carrying equipment need a service conversation that accounts for their actual use. Share your Ford’s year, engine, drivetrain, mileage and maintenance records. We assess the concern and explain the proposed work before you approve repairs.
Model examples for booking enquiries. Confirm availability for your year, engine and requested work. Hybrid, electric, diesel and specialist services require separate confirmation.
Oil and filter changes, fluid checks and a review of maintenance due for your engine and service history. Learn more
Assessment of warning messages, rough running and starting concerns. We explain diagnostic findings before recommending repairs. Learn more
Inspection for noise, vibration or changes in braking feel, with recommendations based on component condition. Learn more
Checks for knocks, looseness, ride concerns and steering changes before a repair or alignment recommendation. Learn more
Tire condition, rotation and alignment checks for uneven wear or steering concerns. Learn more
Battery and charging-system checks, plus assessment of weak or warm cabin cooling. Confirm the required work when booking. Learn more
When requesting service, mention towing, regular loads, extended idling and stop-and-go driving. We review the applicable maintenance requirements for your specific Ford and its use. Vehicle size, engine, drivetrain and the job required also determine what we can accommodate, so confirm truck and specialist work before booking.
For an F-150 or Ranger, tell us about modifications, tire size, loads and towing equipment as well as the concern. Confirm vehicle size and service scope with the shop before arranging a visit.
For an Escape, Explorer or Edge, describe braking vibration, uneven tire wear, steering changes or weak cabin cooling. We inspect the affected systems and explain the next step.
If you notice rough running, a leak or a new warning message, provide the engine and drivetrain details. Diagnosis comes before a repair recommendation; diesel, transmission and specialist work require confirmation.
We review your concern and explain the findings, proposed work and cost before repairs begin.
Keep your service invoices with your vehicle’s maintenance history and ask about the next items to plan for.
Ask which parts and labour coverage and exclusions apply to your repair. Our service warranty.
Have the model, year, engine, mileage and service history ready. Describe when a symptom appears and whether it changes with speed, temperature, braking or load.
Bill & Walter’s Garage is an independent repair shop, not an authorized Ford dealer. Confirm manufacturer recalls, warranty claims and prepaid service coverage with your dealer before authorizing paid work.
Considering a used Ford? Ask about a pre-purchase inspection.
Call with the model, year, engine, drivetrain and the work required. Mention any lift, oversized tires, towing setup or other modifications so we can confirm vehicle fit and service availability.
Towing and other operating conditions are relevant to the manufacturer’s maintenance requirements. Tell us how the vehicle is used, and we will review the applicable schedule for that configuration.
Availability depends on the vehicle and the job. Call with the exact model, year, dimensions where relevant and requested service. Do not assume diesel, high-voltage or heavy commercial work is available.
The cost depends on your vehicle, the work required and the parts involved. Ask about inspection or diagnostic charges when booking. We provide an estimate for repairs before you approve the work.
No. Submit the request form or call 604-298-3031. Our team will contact you to confirm the date, vehicle details and service availability.
Tell us your model, year, mileage and what you’re noticing. We’ll confirm the next step.
