Keep the next visit for your Lexus clear and practical. Whether the concern is cabin cooling, braking vibration or routine maintenance, tell us what you want checked and bring your vehicle’s records.
Your Lexus’s year, engine, powertrain and maintenance history determine the service conversation. We review due items and assess new symptoms separately. For hybrid systems, air suspension or other specialist equipment, confirm the job with us before requesting a booking.
At Bill & Walter’s Garage, we review the concern, explain the findings and provide an estimate before repairs begin. Contact us with your vehicle details to confirm the requested work is available.
Model examples for service enquiries. Confirm your model year, powertrain, equipment and job scope before booking. Hybrid, electric, diesel, heavy-duty and specialist work require specific confirmation.

Tell us which service or symptom you want addressed. We confirm the scope for your vehicle before arranging the visit.
Oil and filter changes, fluid checks and a review of maintenance due for your engine and service history. Learn more
Assessment of warning messages, rough running and starting concerns. We explain diagnostic findings before recommending repairs. Learn more
Inspection for noise, vibration or changes in braking feel, with recommendations based on component condition. Learn more
Checks for knocks, looseness, ride concerns and steering changes before a repair or alignment recommendation. Learn more
Tire condition, rotation and alignment checks for uneven wear or steering concerns. Learn more
Battery and charging-system checks, plus assessment of weak or warm cabin cooling. Confirm the required work when booking. Learn more
Describe rattles, vibration or a change in ride comfort by speed and road condition. Inspection helps identify the relevant tires, brakes, steering or suspension components.
For an ES, IS, NX or RX, bring recent invoices and maintenance messages. We review the applicable schedule and the work already completed before recommending the next items.
Have the model, year, engine, mileage and service history ready. Tell us about modifications, recent repairs and any maintenance or warning messages.
Explain whether a symptom appears cold or warm, while braking, turning, accelerating or carrying a load. We use those details to confirm the assessment required.
We discuss recommended work and cost before repairs begin. Ask about applicable parts and labour coverage and exclusions. Service warranty information.
Bill & Walter’s Garage is an independent shop, not an authorized Lexus dealer. Check recalls, manufacturer warranty claims and prepaid maintenance coverage with an authorized dealer before approving paid work.
Call first about specialist repairs, high-voltage systems, traction batteries, performance tuning, major powertrain work or vehicle configurations that may need particular equipment.
Buying a used Lexus? Ask about a pre-purchase inspection and confirm the scope before booking.
Call with the exact model, year and requested work. We confirm the available service before booking. Traction-battery, high-voltage and electric-drive work require separate confirmation.
Model examples include IS, ES, LS, NX, RX, GX, UX. Availability depends on year, engine, equipment, vehicle fit and requested work. Contact us before booking, especially for hybrid, electric, diesel or other specialist work.
The cost depends on the vehicle, the assessment needed, parts and job scope. Ask about inspection or diagnostic charges when booking. We explain the proposed repairs and estimate before you authorize work.
Call 604-298-3031 or use the appointment request form. Share your model, year, engine, mileage and concern. Our team will contact you to confirm availability; an online request is not a confirmed booking.
Share your vehicle details and requested work. We’ll confirm availability and the next step.