Independent Infiniti Service Enquiries · Burnaby

Infiniti Repair & Service in Burnaby

For an Infiniti sedan, coupe or SUV, explain what feels different and when you first noticed it. We review the vehicle’s details, service history and symptoms before proposing work.

Near Brentwood · Dawson Street

Infiniti Care With a Clear Next Step

Oil and filter service is one part of maintenance. Warning messages, a change in acceleration, vibration or a fluid leak may need dedicated assessment. Tell us the full concern when requesting a visit so the required time and diagnostic scope can be confirmed.

At Bill & Walter’s Garage, we review the concern, explain the findings and provide an estimate before repairs begin. Contact us with your vehicle details to confirm the requested work is available.

Q50Q60QX50QX60QX80

Model examples for service enquiries. Confirm your model year, powertrain, equipment and job scope before booking. Hybrid, electric, diesel, heavy-duty and specialist work require specific confirmation.

Bill and Walter’s Garage storefront and service bays on Dawson Street in Burnaby
Visit us at 4406 Dawson Street, near Brentwood in Burnaby.
Discuss Your Service Needs

Maintenance & Repair Enquiries for Your Infiniti

Tell us which service or symptom you want addressed. We confirm the scope for your vehicle before arranging the visit.

01

Oil & Filter Service

Oil and filter changes, fluid checks and a review of maintenance due for your engine and service history. Learn more

02

Diagnostics & Warning Lights

Assessment of warning messages, rough running and starting concerns. We explain diagnostic findings before recommending repairs. Learn more

03

Brake Inspection & Repair

Inspection for noise, vibration or changes in braking feel, with recommendations based on component condition. Learn more

04

Suspension & Steering

Checks for knocks, looseness, ride concerns and steering changes before a repair or alignment recommendation. Learn more

05

Tires & Wheel Alignment

Tire condition, rotation and alignment checks for uneven wear or steering concerns. Learn more

06

Battery & A/C Service

Battery and charging-system checks, plus assessment of weak or warm cabin cooling. Confirm the required work when booking. Learn more

Your Vehicle and How You Use It

Separate Infiniti Routine Maintenance From New Symptoms

Sedan and coupe concerns

For a Q50 or Q60, describe whether the issue appears at idle, under acceleration, during braking or at a particular speed. Include modifications and recent work.

SUV condition and comfort

For a QX50, QX60 or QX80, discuss steering, ride quality, braking, tire wear and cabin cooling. Vehicle configuration and the job required determine service availability.

Before Your Visit

Help Us Plan the Right Appointment

Bring records and vehicle details

Have the model, year, engine, mileage and service history ready. Tell us about modifications, recent repairs and any maintenance or warning messages.

Describe when it happens

Explain whether a symptom appears cold or warm, while braking, turning, accelerating or carrying a load. We use those details to confirm the assessment required.

Review the findings and estimate

We discuss recommended work and cost before repairs begin. Ask about applicable parts and labour coverage and exclusions. Service warranty information.

Independent Repair Shop

Manufacturer Coverage & Specialist Work

Bill & Walter’s Garage is an independent shop, not an authorized Infiniti dealer. Check recalls, manufacturer warranty claims and prepaid maintenance coverage with an authorized dealer before approving paid work.

Call first about specialist repairs, high-voltage systems, traction batteries, performance tuning, major powertrain work or vehicle configurations that may need particular equipment.

Buying a used Infiniti? Ask about a pre-purchase inspection and confirm the scope before booking.

Frequently Asked Questions

Infiniti Service FAQ

Can you check a warning light on my Infiniti?

Contact us with the exact message, model, year and symptoms. We confirm diagnostic availability and charges when booking. A warning message is information to investigate, not a confirmed parts diagnosis.

Which Infiniti models can I enquire about?

Model examples include Q50, Q60, QX50, QX60, QX80. Availability depends on year, engine, equipment, vehicle fit and requested work. Contact us before booking, especially for hybrid, electric, diesel or other specialist work.

How much will Infiniti repair or maintenance cost?

The cost depends on the vehicle, the assessment needed, parts and job scope. Ask about inspection or diagnostic charges when booking. We explain the proposed repairs and estimate before you authorize work.

How do I request an appointment?

Call 604-298-3031 or use the appointment request form. Share your model, year, engine, mileage and concern. Our team will contact you to confirm availability; an online request is not a confirmed booking.

Local Service · Clear Advice

Let’s Discuss Your Infiniti Service

Share your vehicle details and requested work. We’ll confirm availability and the next step.

4406 Dawson Street, Burnaby, BC V5C 4B9Mon–Fri 7:00 AM–5:30 PM · Sat 7:30 AM–4:00 PM

Explore More Vehicle Services

Open Mon–Fri 7 AM – 5:30 PM ✦ Sat 7:30 AM – 4 PM